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At Expert Automation Team, we are committed to protecting your privacy and securing your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data. By accessing our website or utilizing any of our services, you agree to the terms outlined in this policy. If you have any inquiries regarding our privacy practices, please contact us using the support/contact form on our website or email us at info@expertautomationteam.com.
Introduction
This Privacy Policy applies to all interactions with Expert Automation Team, including but not limited to website usage, account creation, product or service purchases, newsletter subscriptions, updates, support inquiries, and social media interactions. If you do not agree with the terms outlined in this policy, please refrain from accessing our website or utilizing our services.
Data Collection
We collect various types of personal data, including:
1. Communication Data: Information you provide through communication channels such as contact forms, emails, text messages, or social media interactions.
2. Customer Data: Details related to purchases of goods or services, including name, title, billing and delivery addresses, email address, phone number, purchase history, and payment information.
3. User Data: Information about how you use our website and online services, including content uploaded or created on our platform, such as courses, quizzes, surveys, and other interactions.
4. Technical Data: Data regarding your use of our website and online services, including IP address, browser details, session duration, page views, navigation paths, and device information.
5. Marketing Data: Preferences for receiving marketing communications and interactions with our marketing campaigns.
We may collect data directly from you or through third-party sources, including analytics providers, advertising networks, payment processors, and publicly available databases.
Sensitive Data
We do not intentionally collect sensitive data, including information related to race, ethnicity, religion, sexual orientation, political opinions, health, or criminal history.
Data Usage
We use your personal data for various purposes, including:
- Fulfilling contractual obligations and providing requested products or services.
- Operating and maintaining our website and online services.
- Analyzing user behavior to improve website functionality and user experience.
- Delivering targeted advertising and measuring advertising effectiveness. Complying with legal and regulatory requirements.
We may process your personal data based on contractual necessity, legitimate interests, legal obligations, or your consent where applicable.
Data Sharing
We may share your personal data with the following parties:
- Service providers involved in website hosting, data storage, payment processing, and other operational functions.
- Business partners and affiliates for marketing or joint promotional activities.
- Legal or regulatory authorities as required by law or to protect our rights and interests.
We ensure that all third parties handling your data adhere to appropriate security measures and only use your data for specified purposes outlined in our agreements.
International Transfers
Some of our service providers may be located outside the USA, necessitating international data transfers. When transferring data outside the USA, we implement appropriate safeguards to ensure data protection, such as standard contractual clauses or adherence to US Privacy Shield principles.
Data Security
We employ robust security measures to safeguard your personal data against unauthorized access, disclosure, alteration, or destruction. Access to your data is restricted to authorized personnel only, and we regularly review and update our security protocols to mitigate risks.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, and reporting requirements. We assess retention periods based on the nature of the data, its intended use, and legal obligations.
Your Rights
You have certain rights regarding your personal data, including:
- Access: Request access to your personal data and related information.
- Correction: Request correction of inaccuracies in your personal data.
- Deletion: Request deletion of your personal data under certain circumstances.
- Objection: Object to the processing of your personal data.
- Restriction: Request restriction of processing in specific situations.
- Data Portability: Request transfer of your personal data to another party.
- Withdrawal of Consent: Withdraw consent for processing personal data where consent is the legal basis.
To exercise your rights or seek clarification about your data, please contact us using the contact form on our website.
Third-Party
Links and Cookies Our website may contain links to third-party websites or utilize cookies for improved functionality. We do not control these third-party sites or their privacy practices, and we encourage you to review their privacy policies before interacting with them.
Age Limitations
By using our website or services, you certify that you are at least 13 years old. We do not knowingly collect personal data from individuals under the age of 13.
Contact Us
For any inquiries regarding this Privacy Policy or our data practices, please contact Expert Automation Team via the support/contact form on our website.
Data Protection Authority
If you have concerns about our data handling practices, you have the right to lodge a complaint with the relevant data protection authority. We encourage you to contact us first to resolve any issues amicably.
Updates to Privacy Policy
We reserve the right to update this Privacy Policy periodically to reflect changes in our data handling practices or legal requirements. We encourage you to review this policy regularly for updates.